Q – Are all goods sold guaranteed?
A – Yes, however timber is a natural product, subject to changes caused by environmental conditions.

Q – Is your timber supplied treated?
A – Most buildings are supplied untreated, we offer an additional service for treatment or painting.

Q – Do I need planning permission?
A – Not up to a height of 2 metres.

Q – Can I have any building made to size?
A – Yes, including various door and window positionings.

Q – Do you put shelves in the buildings?
A – Yes if required.

Q – Can you dismantle and remove my existing building?
A – Yes if required.

Q – What access do you require for delivery of my building?
A – Side access is preferred with no restrictions for the length and height of the building.

Q – What if i can’t provide access for delivery of my building?
A – All buildings can be sectioned into smaller pieces.

Q – Can my building be insulated?
A – Yes with rockwool insulation covered with ply board.

Q – Can electricity be run into my building?
A – This is normally a straightforward task but for safety reasons we recommend that you consult a qualified electrician.

Q – How often should I paint or treat my building?
A – Once installed and then at least every 2 years to prolong life.

Q – What kind of foundation do I need under my building?
A – Buildings should be assembled on a square and level surface, a concrete slab or wood deck floor is recommended.

Q – Should I anchor my building?
A – This is not normally needed for larger, heavier buildings and would depend on location and exposure.

Q – What tools do I need to erect a building myself?
A – Work gloves, stanley knife, saw, claw hammer, spirit level and a stepladder.

Q – Is your timber supplied treated?
A – All fencing is suppled pressure treated expect PAR timber which will need treating.

Q – What is pressure treatment?
A – It is a lifetime preservative treatment which is pressure forced into the timber to penetrate below the surface.

Q – Can I paint the timber if it has been pressure treated?
A – Yes, although no further treatment is ever needed it can be covered with normal wood preservative in any colour.

Q – How high can I have a fence in my back garden?
A – Up to a height of 2 metres without permission.

Q – Can I have fencing made to size?
A – Yes, we offer numerous types of fencing which can be made to size.

Q – Can you dismantle and remove my existing fence?
A – Yes if required.

Q – How deep should I bury fence posts?
A – A minimum of 2 feet deep.

Q – Should all fence posts be set into concrete?
A – Posts that are not set in concrete will eventually lean due to wind and weather.

Q – How often should I paint or treat my fence?
A – At least every 2 years to prolong life.

Q – How do I install a fence panel on a sloped landscape?
A – Pre-assembled fence panels can be installed on a slope using the stair-step method by stepping up the landscape.

Q – What tools do I need to erect a fence myself?
A – Work gloves, grafter shovel, post hole digger, saw, and a claw hammer.

Q – What is the difference between Softwood and Hardwood?
A – Hardwoods are generally far more resistant to decay than softwoods when used for exterior work.

Q – How do I know which size brackets I should hang my gate with?
A – The brackets should be approx. 50% of the width of the gate.

Q – How many brackets do i need to hang a gate?
A – A bracket should be placed approx. 2 feet apart.

Q – How deep should I bury gate posts?
A – A minimum of 2 feet deep for small gates and 3.5 feet for large gates.

Q – Should all gate posts be set into concrete?
A – Posts that are not set in concrete will eventually lean due to wind and weather.

Q – How often should I paint or treat my gate?
A – At least every 2 years to prolong life.

Q – What tools do I need to install a gate myself?
A – Work gloves, grafter shovel and a screwdriver.

Q – Is your furniture supplied treated?
A – All furniture is supplied pre-treated.

Q – Is your furniture supplied assembled?
A – All furniture is supplied flat pack.

Q – Can I have any furniture made to any specification?
A – No, unfortunately this is a service we can not offer.

Q – How often should I treat my furniture?
A – At least every 2 years to prolong life.

Q – Should i treat stainless steel furniture?
A – Over time the steel will discolour but treatment will both clean and restore to a new look.

Q – Should i treat woven and textilene furniture?
A – Over time the material will discolour but treatment will both clean and restore to a new look.

Q – My furniture has developed a weathered silver look?
A – Over time most woods will devolope this look but treatment will return the wood to its original colour.

Q – Do i need to bring the furniture in for the winter?
A – All furniture, providing it is treated within the specified periods will withstand the cold weather.

Q – What tools do I need to assemble your furniture?
A – Work gloves, stanley knife, saw, claw hammer, spirit level and a stepladder.

Q – Are all light fittings guaranteed?
A – All lighting products except lamps have a 12 month guarantee against faults.

Q – Do you over an installation service for lighting?
A – No, all installations should be carried out by a qualified electrician.

Q – What does low voltage mean?
A – Low voltage means a transformer converts the normal 240V circuit to 12V.

Q – Can i put more than 1 light on a transformer?
A – Please view our helpful guides section.

Q – Are all fittings supplied with the lamps?
A – Only where specified as in some cases there is a choice of lamps available.